Movin' on up (!)
This week, I was named the Digital Strategy & IX lead for my business unit, the Communications Sector for IBM GBS North America (whew, that was a lot of IBM-y terms). Essentially what this means is that I will be leading our customer experience transformation and digital transformation business within the Communications Sector, which serves Energy and Utilities, Media and Entertainment, and Telecommunications companies. I am thrilled. and excited. and proud. really proud. For me, this marks the attainment of a major career goal - I love what I do and the clients who I work with, but more importantly, I really love the team who I work with and I could not be more excited to lead such an awesome, vibrant team. When I started at IBM, I worked with the leaders of the legacy "service lines" that DS&IX has transformed into, helping them with their cadence, revenue forecasting, and staffing processes; I really admired both of the people who served in that role and dete